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Delhi: Crooks pose as Microsoft representatives to dupe US citizens | Delhi News – Times of India

NEW DELHI: A fake call centre that was duping US citizens by posing as representatives of Microsoft has been busted in west Delhi’s Moti Nagar and nine people have been arrested.
The gang sent fake pop-ups like “ransomware detected”, “security warning” etc and then contacted the target offering to resolve the issue in lieu of money. The cyber cell had received information about some people running an international-level online cheating racket at Sudarshan Park in Moti Nagar in an organised manner.
“It also came to notice that fraudsters were engaged in using illegal techniques, VOIP calling, bypassing the legal international long distance gateways and thus causing wrongful loss to the government exchequer while making money illegally,” said Urvija Goel, DCP (west).
Surveillance was mounted and Intelligence developed about the syndicate, which revealed that they were cheating people based abroad (USA/Canada) on the false pretext of providing them technical support by pretending to be members of tech-support team of Microsoft/Windows.
Accordingly, a team led by inspector Arun Chauhan was constituted to catch the criminals involved in the racket. The team raided a flat where several people were found engaged in making and receiving calls. International numbers were being displayed on many of the screens installed at their desktops.
Nine persons were taken into custody from the spot. Six of them claimed to be owners, while three said they had been hired as tele-callers. The accused were in the age group of thirties.
During questioning, it was revealed that the accused, through their pop-up vendors, sent fake pop-ups on targets’ computers and instructed them to call a telephone number specified on the pop-up in order to pay for technical support to resolve the threat. “The given telephone number were of the fake call centre,” Goel said.
The victims were made to pay the amount through e-cheques, which were drawn in US-based bank accounts of the gang’s overseas contacts. Cops have seized six computers, a laptop, nine phones, routers, cheating script, telecommunication software, VOIP dialers.



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